The Grants.gov production system was returned to service as of 10:30 am ET today. All functions are operating normally (including S2S, search and application submissions).
However, we want to advise you of an intermittent problem that occurs when downloading a PDF package for a posted grant opportunity (i.e., when downloading the initial application package to begin completing the forms). Users who click on the link to download the package may receive a “0 KB” file rather than the application package. If that should happen, the user should wait a few minutes and try the download again. We are bringing the system up while we research this intermittent issue so users who need to submit time-critical application packages can do so. Again, application submission is working normally and is not affected by this intermittent issue.
Thank you for your patience as we installed these necessary security patches. We will let you know when the intermittent package download issue is resolved.
Grants.gov Program Management Office
Không có nhận xét nào:
Đăng nhận xét